Bstway Privacy Policy — Our commitment to protecting your information

Welcome to bstway. This Privacy Policy ("Policy") describes how the bstway.app platform collects, uses, stores, and protects your personal information. By using the bstway platform, you agree to this Privacy Policy.

We believe your privacy is a fundamental right. That is why bstway always handles your personal data with the highest level of security and transparency. This Privacy Policy has been developed in line with international data protection standards.

Bstway collects two types of information from members — information you provide directly and information collected automatically. The full breakdown is listed below:

We never store your password in plain text — only as an encrypted hash. Full payment card numbers and CVV codes are never stored on our servers.

Bstway uses your information only for specific, legitimate purposes. The reasons we process your data include:

• Account Management: To handle registration, login, identity verification, and account security.
• Service Delivery: For gameplay functionality, deposit and withdrawal processing, and bonus distribution.
• Security Assurance: To detect fraud, prevent money laundering, and block unauthorized access.
• Customer Support: To resolve your questions and complaints.
• Contact: To send important updates, promotional offers, and security alerts.
• Legal Obligations: To meet regulatory requirements and fulfill legal obligations.
• Service Improvement: To analyze user experience and improve the platform.

Your data will never be sold or rented to advertising third parties. bstway uses your information only with your consent or for legitimate business purposes.

Bstway does not share your personal information with third parties, except in the limited circumstances outlined below:

• Payment Processors: Necessary transaction details are shared with authorized payment processors to complete deposits and withdrawals.
• Legal Authorities: Information may be disclosed in response to a court order, government directive, or a lawful request from a law enforcement agency.
• Technology Service Providers: With strictly contracted privacy partners for cloud hosting, data analytics, and security services.
• Fraud Prevention: Limited data sharing with cybersecurity and fraud detection agencies.

For international data transfers, bstway ensures that the destination country has adequate data protection laws in place, or that strict data protection agreements are established with the relevant parties.

Bstway uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Essential for maintaining login sessions and verifying account security.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Helps analyze platform usage patterns to improve our services.
• Security Cookies: Used to detect fraud and unauthorized access.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may limit some features of the platform.

Bstway employs the latest technology and methods to protect your data. Our security framework is regularly updated and independently audited by security specialists.

• All Data Transfers 256-bit SSL/TLS Encryptionis secured by.
• Stored Data AES-256 Encryption Kept secure using
• Regular security testing and penetration testing Operated by.
• Access to sensitive systems Multi-Factor Authentication Mandatory.
• Data Centers 24/7 Security Monitoringis governed under.
• Employee Data Access on a need-to-know basis Limited.

As a bstway member, you have the following rights over your own data. Contact our support team to exercise any of these rights.

Bstway will generally respond to rights requests within 30 days. For complex cases, it may take up to 60 days, and you will be notified in advance if that is the case.

Bstway retains your data according to the following policies:

• Active account data: retained for as long as the account remains active.
• Closed account data: retained for up to 5 years after closure (legal obligation).
• Transaction records: up to 7 years (as required by financial regulatory guidelines).
• KYC documents: retained for up to 5 years.
• Customer support communications: up to 2 years.

Bstway works with a number of trusted third-party service providers to operate the platform. We have strict Data Processing Agreements (DPAs) in place with each provider.

• Payment Gateway: Licensed payment service providers for transaction processing.
• Cloud Infrastructure: For secure data storage and processing.
• Identity Verification Services: For completing the KYC verification process.
• Analytics Tools: To analyze user behavior and improve the platform.

Even though these providers maintain their own privacy policies, they are not permitted to use your data without bstway's instruction. bstway regularly reviews all such partnerships.

Bstway is strictly for users aged 18 and above. We never knowingly collect information from minors.

• Age is verified at registration and users under 18 are not permitted to create an account.
• If we discover that information has been collected from a minor, the account will be immediately closed and all associated data permanently deleted.
• Parents or guardians may request information related to their child's account.

Bstway may update this Privacy Policy from time to time. The way we notify you will depend on the nature of the change:

• Minor changes: The updated date on the website will be revised.
• Major changes: A notice will be sent to your registered email address and a banner notification will be displayed on the platform.
• Major policy changes: You will be notified at least 30 days in advance and your consent will be obtained.

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

For any questions, concerns, or to exercise your rights regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Support: Available via 24/7 live chat support on the platform.
• Response Time: Typically within 2 business days.